1. How does the referral campaign work?

The referral program is a completely automated online campaign. Customers have to refer their friends through the online referral form only. The online referral form asks the customer's details (Name/Mobile/Email/Account no.) and the referee's details (Name/City/Mobile/Email).

2. Who is eligible under the referral campaign?

Existing customers of LakeB2B who have an account with us are eligible to refer their friends and customers under this campaign. The referred person (known as 'referee') need not be an existing LakeB2B customer.

3. What is the referral reward and how is it credited to the customer?

For each successful referral, the referrer will get $100 as the referral reward. A successful referral means that the referred person has applied according to the terms of the campaign and has been rewarded for the purchase. The referral reward is directly credited to the customer's account that the customer has mentioned in the online referral form. The referral reward is a direct cash credit and is not converted to reward points.

There is a limit of $500 total cash back that can be processed to a single customer in an year (Jan-Dec). So, if a customer has referred more people and is eligible for more than $500 referral reward, the cash back would still be capped to $500.

4. How and when will the referral reward be processed?

The referral reward of $100 will be directly credited to the account mentioned by the customer in the referral form. This will be credited within 30 days from the date of purchase by the referee. If the referral reward has not been credited even after 30 days, please write to LakeB2B customer care with the following details:

Your name as filled in the referral form
Your email id as filled in the referral form
Your referee's name as filled in the referral form
Your referee's mail id as filled in the referral form